Terms & Conditions

Asiaa Travel — Please read before using our services.
Last Updated: —

1. General

These terms apply to all bookings made with Asiaa Travel.

You accept these terms by accessing our website or using our services.

2. Services Provided

All services depend on availability.
  • One-way & round-trip taxi services
  • Outstation travel services
  • Local ride bookings
  • Airport pickup/drop
  • Corporate travel (coming soon)

3. Booking Policy

3.1 Booking Confirmation

  • You receive a confirmation through SMS, WhatsApp, or email.
  • Pickup, drop, date, time, and vehicle type must be shared.

3.2 Last-Minute Changes

Changes depend on vehicle availability.

3.3 Driver Assignment

Driver details will be shared prior to the trip. They may change if required.

4. Pricing & Payments

4.1 Fare Details

  • Distance-based fare
  • Vehicle type
  • Tolls & parking
  • Driver bata / allowances
  • Peak-time adjustments

4.2 Extra Charges

  • Waiting time
  • Extra kilometers
  • Night bata
  • Additional pickups/drops
  • Route deviation

4.3 Payment Methods

  • UPI
  • Bank transfer
  • Cash

Full payment must be made at the end of the trip.

5. Cancellations

  • Vehicle breakdown
  • Driver unavailability
  • Safety issues
  • Weather / natural disasters

6. Customer Responsibilities

  • Provide accurate pickup details
  • Be available at pickup location on time
  • Maintain respectful behavior
  • No illegal or hazardous items
  • Wear seat belts

7. Driver & Vehicle Rules

  • Drivers may refuse service in unsafe conditions
  • Vehicle type may vary
  • Driver may stop trip for safety issues

8. Liability & Disclaimer

  • Traffic delays
  • Weather interruptions
  • Loss of personal belongings
  • Third-party failures

9. Website Usage

Scraping, hacking, or misuse of the website is prohibited.

10. Privacy

Your information is handled according to our Privacy Policy.

11. Governing Law

Indian laws apply. Disputes fall under Tamil Nadu courts.

12. Contact

Email: support@asiaa-travel.com
Phone: +91 95145 78005 / +91 95148 78005